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Contact

We read every message.

Email​

support@tchuekam.com — for all questions, bug reports, and feedback.

Book a consultation​

Want to talk through how TchueKAM fits your workflow? Book a free 45-minute session on the main site.

Response time​

  • General questions: 1–2 business days
  • Bug reports with logs: 1 business day
  • Critical issues (data loss, security): Same day

Reporting bugs​

When emailing about a bug, please include:

  1. TchueKAM version — find this in Settings → About
  2. Operating system and version — e.g. "Windows 11", "macOS 14 Sonoma"
  3. What you were doing — step-by-step
  4. What happened vs. what you expected
  5. Logs — attach the relevant log file from:
    • Windows: %AppData%\TchueKAM\logs\
    • macOS: ~/Library/Logs/TchueKAM/
    • Linux: ~/.config/TchueKAM/logs/

Security disclosures​

If you've found a security vulnerability, please email support@tchuekam.com with [SECURITY] in the subject line. We'll respond within 24 hours and work with you on responsible disclosure.

Business inquiries​

For partnerships, press, or commercial questions, email support@tchuekam.com with [BUSINESS] in the subject line.